Looking for help when filing an insurance claim in Kenya? Claims Settling Agents are professionals that insurance companies appoint to investigate, process, and settle insurance claims.
These agents play a key role in ensuring policyholders get fair compensation quickly and efficiently. In Kenya, all Claims Settling Agents must be licensed by the Insurance Regulatory Authority (IRA).
Below, we share the official list of licensed Claims Settling Agents in Kenya for 2025, plus their license numbers and contact information for the IRA.
What You Need to Know About Claims Settling Agents In Kenya
Claims Settling Agents handle insurance claims on behalf of insurance companies. They investigate the cause of the loss, assess the damage, and calculate the payment.
They also ensure that policyholders receive the right compensation based on their coverage.
In Kenya, these agents must have a license from the IRA to operate.
Why Licensed Agents Matter
Only licensed agents can legally process insurance claims in Kenya.
They follow strict rules set by the IRA to protect consumers.
Using a licensed agent helps you avoid fraud and ensures transparency.
List Of Licensed Claims Settling Agents In Kenya 2025
| Name | License Number |
|---|---|
| Agriculture And Climate Risk Enterprises Limited | IRA/07/051/2025 |
| Axios Risk Solutions Limited | IRA/07/055/2025 |
| Bima Claims Settling Agents | IRA/07/025/2025 |
| Cigna International Health Services Kenya Limited | IRA/07/030/2025 |
| CSL Services Limited | IRA/07/039/2025 |
| Independent Adjusters Kenya Limited | IRA/07/003/2025 |
| Insurance Administration Exchange (Africa) Limited | IRA/07/038/2025 |
| Kenbright Medical Claims Settlement Agent Limited | IRA/07/056/2025 |
| Lionrock Claims Settling Agents Limited | IRA/07/067/2025 |
| Masterclass Claims Services Limited | IRA/07/046/2025 |
| Minet Kenya Consulting Limited | IRA/07/049/2025 |
| Simplite Claims Settling Agent Limited | IRA/07/064/2025 |
| Zamara Actuaries Administrators And Consultants Limited | IRA/07/058/2025 |
Insurance Regulatory Authority Contacts:
Call: 0719 047 000 / 020 499 6000
Email: commins@ira.go.ke
Address: Zep-Re Place, Longonot Road, Upper Hill—Nairobi
