Step-by-Step Guide on How To Replace A Lost Logbook In Kenya

A logbook is one of the most important documents a car owner can have in Kenya. It proves legal ownership of your vehicle and allows you to use it as collateral for loans or transfer ownership during a sale. Losing it can be stressful and costly, but the good news is that the National Transport and Safety Authority (NTSA) provides a clear way to replace it. The process is straightforward and can be completed online through the NTSA TIMS self-service portal. This guide explains step-by-step how to replace a lost logbook in Kenya. The NTSA usually takes between one to two weeks to process a duplicate logbook. However, the duration may vary depending on the number of applications. You will receive a notification through SMS or email once your logbook is ready. [Photo/Courtesy]

Step-by-Step Guide on How To Replace A Lost Logbook In Kenya

Replacing a lost logbook involves both offline and online steps. You must first secure essential documents before applying on the NTSA TIMS portal. Below is a detailed guide to help you through the process.

Documents Required to Replace a Lost Logbook

Before starting your application, you must have the following documents:

Document	Purpose
Police abstract	Confirms the logbook was reported lost
DCI tape lifting report	Verifies engine and chassis numbers
Copy of your ID and KRA PIN	Confirms ownership and identity
Proof of payment (Ksh 2,500)	NTSA processing fee

Ensure all documents are scanned and clear before uploading them to the TIMS portal.

How To Apply for a Duplicate Logbook on TIMS

Once you have the required documents, you can apply online using these steps:

1. Visit the NTSA TIMS portal via tims.ntsa.go.ke.
2. Log in with your username and password.
3. Select Apply for duplicate logbook and then click Create new.
4. Choose the vehicle whose logbook is lost.
5. Fill in the displayed form with accurate details.
6. Select your preferred notification method and collection office.
7. Upload the police abstract and DCI tape lifting report.
8. Make the payment of Ksh 2,500 using Mpesa or other available methods.
9. Submit your application after successful payment.

The system will generate an invoice as proof of payment. Keep it safe for future reference.

Processing Time and Collection of Logbook

The NTSA usually takes between one to two weeks to process a duplicate logbook. However, the duration may vary depending on the number of applications. You will receive a notification through SMS or email once your logbook is ready. You can also log in to the TIMS portal to check the status of your application. After receiving confirmation, collect your new logbook at the NTSA office you selected during the application. Make sure to carry your ID and the original police abstract when picking it up.