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Questions Raised Over Transparency in Kenya Power’s Prepaid Meter System

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Consumers are voicing concerns over what they describe as opaque and punitive practices in the use of Kenya Power prepaid meters, with many reporting that stolen or faulty meters are billed at full replacement cost, leaving households to absorb losses for events entirely beyond their control and fuelling frustration ov

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Consumers are voicing concerns over what they describe as opaque and punitive practices in the use of Kenya Power prepaid meters, with many reporting that stolen or faulty meters are billed at full replacement cost, leaving households to absorb losses for events entirely beyond their control and fuelling frustration ov

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