Licensed Claims Settling Agents In Kenya - Who They Are & What They Do

Looking for help when filing an insurance claim in Kenya? Claims Settling Agents are professionals that insurance companies appoint to investigate, process, and settle insurance claims. These agents play a key role in ensuring policyholders get fair compensation quickly and efficiently. In Kenya, all Claims Settling Agents must be licensed by the Insurance Regulatory Authority (IRA). Below, we share the official list of licensed Claims Settling Agents in Kenya for 2025, plus their license numbers and contact information for the IRA. What You Need to Know About Claims Settling Agents In Kenya Claims Settling Agents handle insurance claims on behalf of insurance companies. They investigate the cause of the loss, assess the damage, and calculate the payment. They also ensure that policyholders receive the right compensation based on their coverage. In Kenya, these agents must have a license from the IRA to operate. Why Licensed Agents Matter Only licensed agents can legally process insurance claims in Kenya. They follow strict rules set by the IRA to protect consumers. Using a licensed agent helps you avoid fraud and ensures transparency. List Of Licensed Claims Settling Agents In Kenya 2025 Name License Number Agriculture And Climate Risk Enterprises Limited IRA/07/051/2025 Axios Risk Solutions Limited IRA/07/055/2025 Bima Claims Settling Agents IRA/07/025/2025 Cigna International Health Services Kenya Limited IRA/07/030/2025 CSL Services Limited IRA/07/039/2025 Independent Adjusters Kenya Limited IRA/07/003/2025 Insurance Administration Exchange (Africa) Limited IRA/07/038/2025 Kenbright Medical Claims Settlement Agent Limited IRA/07/056/2025 Lionrock Claims Settling Agents Limited IRA/07/067/2025 Masterclass Claims Services Limited IRA/07/046/2025 Minet Kenya Consulting Limited IRA/07/049/2025 Simplite Claims Settling Agent Limited IRA/07/064/2025 Zamara Actuaries Administrators And Consultants Limited IRA/07/058/2025 Insurance Regulatory Authority Contacts: Call: 0719 047 000 / 020 499 6000 Email: commins@ira.go.ke Address: Zep-Re Place, Longonot Road, Upper Hill—Nairobi