Hi comrade, I deposited Ksh 1,500 in order to pay for a domain. Nikilipa inakataa so I had to log in to the account to see what was wrong.
To my shock, it read that I had a negative balance of Ksh -998.52. Kuona hivo, I called them immediately. The customer care asked me whether I had any loan at the moment, mentioned having some Lien Balance.
Nikamshow I've never borrowed any loan. Akaangalia from her end that it's true sina and she doesn't know why it's appearing that way. She told me to go to my nearest branch to the customer service and see if "I can get help".
Naweza kuwa niliomba loan with such figures kiaje? That's bullshit!