A congregant from CITAM Karen has lifted the lid on what they describe as growing pain, frustration and silent exits among members who once served faithfully in the church.
According to the congregant, who says they worship at CITAM Karen and have served in the Music Ministry, the public image of the church does not reflect the private pain some members are allegedly going through.
The source claims the church has become “one of the most troubled places” to attend, with some members quietly looking for alternative places of worship where they feel more welcome, understood and spiritually safe.
For years, CITAM has positioned itself as one of Kenya’s most respected churches, known for structured ministry, polished services, strong music departments and a largely middle-class congregation. But according to the complainant, behind that polished image are stories of members who feel judged, rejected, sidelined and wounded by internal decisions.
The source says some of the complaints revolve around how the church treats divorced members, women seeking to remarry, people serving in ministries and even ordinary congregants who clash with church elders outside the church setting.
The complainant said:
“I worship at CITAM Karen. For a while I have served in the Music Ministry. Lately, church has become one of the most troubled places to go to. The church has been hurting people in ways more than one. Slowly, members are seeking alternative places of worship where they feel welcome.”
These allegations now add a new dimension to the growing CITAM saga.
Earlier complaints have touched on recruitment, money, procurement, favoritism and alleged internal rot. But this new account points to something even more sensitive: how the church allegedly handles human pain, broken marriages, remarriage, service and internal power.
The question now is simple.
Is CITAM Karen becoming a church where doctrine is being applied with compassion, or a place where wounded members are being punished while insiders and leaders continue enjoying privilege?
CITAM leadership should address these concerns directly because members are not just complaining about money. They are now complaining about pain, exclusion and hypocrisy.