Approved Garage List by Local Insurer Draws Attention Over Predominance of Asian Businesses

A recent release of the approved garage list for a local insurance company linked to a major banking group has sparked questions about the representation of different garage owners due to the noticeable scarcity of African-owned repair shops.

The list released by GA Insurance, a local insurer affiliated with I&M Bank, is intended to guide customers on where they can have their vehicle repairs covered under insurance claims but appears to feature mostly garages owned by one community. A newly released garage list by GA Insurance has prompted discussion about the diversity of businesses represented. Out of over 70 listed garages, only a handful appear to be operated by Black Kenyan proprietors but features a considerable number of establishments with South Asian ownership. A selection of Nairobi garages listed by GA Insurance for vehicle repairs under insurance claims This composition has led to discussions within the automotive repair community about the selection criteria employed by GA Insurance and whether it excludes many capable African-owned garages. Some stakeholders who reached out to this publication under the request of anonymity argue that such a narrow list limits options for vehicle owners and raises questions about transparency and inclusivity in the insurance claims process.