This archive report was first published on 28 June 2020.
Media personality Betty Kyallo has moved her beauty parlour, Flair by Betty, to a new location in Kilimani, Nairobi, after a tumultuous partnership with her former business associate, Susan Kaittany.
According to reports, Kyallo and Kaittany had a 50/50 partnership in Posh Palace salon, but the venture ultimately failed.
Speaking at the launch of Flair by Betty's new location in April 2018, Kyallo emphasized the importance of clear guidelines and job descriptions in any business partnership.
‘I feel partnerships can work but there has to be guidelines, job descriptions, what’s your role but if you don’t have that then it won’t work. For me partnerships, I think I tried it nikaungua mkono na nimemove on,” she said.
Kyallo cited her desire for autonomy and personal relationships with her employees as reasons for choosing to go solo in her business ventures.
When asked about the biggest challenge of managing her beauty parlour, Kyallo highlighted the importance of customer satisfaction, stating that she always strives to provide value for her clients' money.
