This archive report was first published on 25 June 2020.
On Thursday, the DCI will resume issuing Police Clearance Certificates, also known as Certificates of Good Conduct, with new measures in place to prevent the spread of COVID-19.
According to a post on the DCI's Twitter handle, applicants will be required to adhere to social distancing measures as advised by the Ministry of Health.
Only 600 clients will be attended to daily, from 7am to 4pm, and applicants will need to book an appointment on the DCI's eCitizen portal to ensure they are allowed past the gate.
The DCI has over 37,751 pending applications, which they intend to process expeditiously.
Applicants who had chosen the DCI Headquarters for fingerprinting have been advised to log on to https://dci.ecitizen.go.ke/applications and book an appointment, indicating the date and exact time they wish to be attended to.
These measures are part of the National Police Service's efforts to prevent the spread of coronavirus, which were instituted in March this year.
Some key services, including the issuance of Police Clearance Certificates, were temporarily suspended to prevent the spread of the virus.
Those who had applied for the certificate have been notified via the eCitizen portal and SMS.
According to the DCI, a certificate of good conduct is issued to Kenyans residing in the country who are above 18 years of age and have a national identity card (ID).
A certificate of good conduct means that the particular Kenyan holder has been searched in the criminal records of Kenya, and no criminal record has been traced.
