Workers at Muthokinju Paints and Cement are speaking out about what they describe as exploitative conditions at the company, claiming that while the firm continues to record commercial growth and expand into new regions, staff welfare has been largely ignored. Employees at Muthokinju Paints and Cement claim growth has not translated into better conditions, citing mistreatment and unrealistic work demands.
Speaking anonymously due to fear of reprisal, workers have accused the company of offering poor remuneration that does not match the current workload or cost of living.
Employees say they are subjected to intense pressure to meet unrealistic performance targets, which has left many mentally drained.
The situation is worsened by unplanned transfers that result in added financial burdens for staff who already feel underpaid.
The working environment has also been described as hostile, especially for male workers who claim to be routinely disrespected and verbally mistreated by female supervisors.
Sources say such managers are often appointed through favouritism, without the necessary qualifications or experience, creating tension and resentment at the workplace.
Academic credentials appear to carry little weight within the company, according to the workers, who claim that individuals with university degrees often report to less-qualified colleagues, undermining morale and professional motivation.
There are also complaints about the absence of overtime compensation, with long working hours being described as routine but unpaid.
Employees say the pressure to perform is constant but there is little regard for their wellbeing or efforts.
The grievances come against the backdrop of Muthokinju’s consistent growth.
The company, which began operations in 1995, has developed into a major distributor of construction materials in Kenya.
It now operates over 40 branches across 15 counties, collaborates with major manufacturers and boasts an ISO 9001:2015 certification.
Despite this expansion, workers say they have not benefited from the company’s success and have urged the leadership to address their frustrations. "Hello Nyakundi. Muthokinju employees are suffering in silence. The company is making massive profits and expanding rapidly. Yet employees are underpaid. The work pressure is unbearable especially when you are given unrealistic targets. Unataka siku ioneishe uende kwenyu. The female managers have a lot of disdain especially towards men. You are mistreated and insulted at work. Most managers are handpicked and lack proper credentials despite there being someone who qualifies for the position. Transfers are denting our pockets due to unplanned expenses yet we are underpaid. Someone has a family to support. Working hours are too long and there is no overtime. Qualifications no longer matter. You find yourself being harassed by someone who is a Form Four leaver while you have a degree."