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Kenya Power returns token breakdown as EPRA launches probe

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Kenya Power has restored the breakdown of charges in pre-paid electricity tokens as EPRA investigates why it stopped providing the complete bills to customers. The loss making electricity retailer has reverted to its initial billing format that offered consumers an opportunity to interrogate their payment statements.

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Kenya Power has restored the breakdown of charges in pre-paid electricity tokens as EPRA investigates why it stopped providing the complete bills to customers. The loss making electricity retailer has reverted to its initial billing format that offered consumers an opportunity to interrogate their payment statements.

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