Gilbert Kibe, Director General, Kenya Civil Aviation Authority (KCAA)
Catherine Wanjiru, the owner of Saffara Travel Ltd, has posted a screenshot of an email that reveals she is owed by Silverstone Air; seeking payment before the airline changes its name. "Silverstone Air owes my company Kshs. 147,124. Maurine Bittah says in the article that they have paid their debts. They have not. They must pay their debts before name change is considered", she wrote on Twitter, tagging the accounts of journalists and the industry regulator KCAA. ALSO READ: Badly-maintained airline plots a comeback Silvestone is seeking KCAA's approval to change its name to Jetlite Air Limited.
The screenshot of the email is as transcribed below: Good Afternoon Catherine, This is a confirmation that Silverstone Air is still and h. been committed to fully refund you for the un-utilized tickets. We kindly request that you bear with us as we work through the bulk of requests that our team is and h. been handling. You request has been regarded as VERY urgent and with HIGH importance. We take your sentiments positively and with great Interest. Once again we sincerely apologize for the delay occasioned in the refund process. Thank you so much for your co-operation and patience. https://twitter.com/ShiroCatherine/status/1364452363919118336?s=20