PHOTO CAPTION: TrustGro CEO Tonderai Mutesva A concerned citizen has raised a red flag on suspicious activities by TrustGo - a local credit lender feared to be scamming both its staff and clients.
Sources at the firm which was formerly known as "GetBucks" have lifted the lid on a myriad of ongoing anomalies under the current rogue management.
For instance, borrowers of check-off loans complain of missing refunds from extra deductions on their wages, unless they file and prove their claim.
The firm's executives are suspected to be wrongfully withholding millions of shillings that ought to be forwarded to the Unclaimed Financial Assets Authority as per legal regulations.
Most of the victims are teachers, police, county officials and junior civil servants who make up most of their clientele.
Oppressed staff say they are suffocating from a toxic working environment full of rampant mistreatment and discrimination by senior executives who stop at nothing when exerting their power.
Delayed salaries are the order of the day for ordinary workers, but the CEO, managers, lawyers, partners and consultants are always paid on time. "Hi, Cyprian, Please, keep me anonymous. There is a scavenger microfinance by the name TrustGro (formerly, Emu-inya and GetBucks) which operates by scamming both, unsuspecting customers and employees. Customers (check-off) are never refunded extra remittances from deductions done on their meagre earnings unless/until they notice and prove their claims. So, the millions have never been handed over to the unclaimed assets agency for more than a decade. Harassment, blackmail and dismissal by the executive using their company lawyers in total disregard to the law. There is discrimination when paying terminal benefits. Managers are paid while the rest, including supervisors, go home empty-handed. They are coerced to sign exit letters to forfeit their years of service in exchange for pension approval. Stagnant meagre salaries for the Kenyan ordinary employees. Those who earn well at the expense of the hard workers are the CEO, new managers, lawyers, partners and the so-called consultants. Generally, the environment is highly toxic. It's my request that you be a whistleblower for some of us who were deprived of our hard-earned years of service and unsuspecting customers' unclaimed assets are majorly the teachers, police, county officials and junior civil servants. If this is escalated, you will see how many affected populations will come out," the source writes.