More than 20 employees working under Impulse Promotions Limited on the KCC project in Nairobi have raised complaints over unpaid salaries and facilitation allowances, accusing the company of failing to honour its financial obligations despite repeated appeals to management.
The affected workers say they have not received their facilitation payments since July 2026, while their salaries for August and September remain outstanding. They say the prolonged delays have left them struggling to meet basic financial obligations despite having performed their assigned duties.
In a complaint shared with Nakundi Report, the employees describe months of frustration, financial hardship and unanswered demands for payment. They question why a company entrusted with managing workers on a commercial project would allow employees to go for months without receiving their earnings.
The workers are now calling on the Ministry of Labour and Social Protection to investigate the reported salary arrears, establish whether employment laws have been violated and compel the responsible parties to settle any verified outstanding payments.
According to the employees, the failure to release facilitation payments since July has compounded the difficulties caused by the unpaid August and September salaries. They say the allowances are important in supporting their daily work-related expenses, making the continued withholding of these payments particularly burdensome.
The workers further say that numerous complaints and follow-ups with management have failed to produce a satisfactory resolution. They say they have continued waiting for their money without receiving a clear explanation of when the outstanding amounts will be settled.
Hello Nyakundi,Please help us get justice. More than 20 employees working under Impulse Promotions Limited on the KCC project in Nairobi have been suffering due to unpaid salaries and facilitation. Since July 2026, we have not received our facilitation payments, and our August and September salaries remain unpaid despite numerous complaints and follow-ups with management. We are struggling financially, yet we continue to wait for money we worked hard to earn.We kindly request you to investigate this matter, expose the situation and help us get the attention of the relevant authorities. We have evidence and are ready to share it. Please give our story a voice. We need justice, not promises. Thank you.
For employees who depend on monthly wages to pay rent, buy food, support their families and meet other financial commitments, such delays can have serious consequences. The complainants argue that they should not have to repeatedly plead for money they have already earned.
The situation also raises questions about employment arrangements involving companies contracted to manage workers on behalf of other organisations. In this case, the employees have identified Impulse Promotions Limited as their employer on the KCC project.
Under Kenya's employment laws, employers must honour agreed wage-payment obligations. Persistent non-payment of salaries may expose an employer to labour disputes and legal action, depending on the employment contracts and circumstances involved.