Security guards working for Radar Limited, also referred to as Radar Systems, have raised concerns over their salaries and statutory deductions, accusing the company of failing to implement a 12% wage increase and withholding contributions deducted from employees' earnings for the National Social Security Fund (NSSF).
In a complaint sent to Nyakundi Report, a worker claims that employees have continued receiving their previous salaries even after the government announced the increase, while the company's clients have adjusted their payments to accommodate the additional labour costs.
The employee questions why Radar's management has not passed the reported increase to its security personnel, particularly if clients are already paying higher amounts under their service contracts.
The worker claims that the company has not explained why salaries remain unchanged, leaving guards uncertain about when they can expect any adjustment.
More troubling is the issues concerning NSSF deductions. According to the complainant, Radar deducts money from workers' salaries but does not consistently remit the contributions to NSSF, with some employees discovering missing months and even longer gaps in their contribution records.
This means employees are losing money from their monthly wages without receiving the corresponding credit in their retirement accounts. The worker questions why NSSF has not identified and addressed the reported gaps, especially where deductions may have continued over several months.
The complaint sent to Nyakundi Report reads:
Hello Nyakundi. I work for one security company by the name Radar systems or rather Radar limited and since president added the 12%and even after been gazetted and despite the clients adhering to the addition Radar company has not added anything to their staff,as if that was not enough Nssf you find that, they deduct but they don't send it to bank what do you call that? Sometimes they jumb months or years and then wonder are the NSSF not serious to follow up things like these
The worker's complaint comes months after President William Ruto announced a 12% minimum wage increase during the 2026 Labour Day celebrations.
The revised statutory wage schedules were subsequently published through the Regulation of Wages (General) (Amendment) Order, 2026, with effect from May 1, 2026. The revised schedules cover security services, among other occupations, and establish minimum rates according to job category and location.
The Ministry of Labour and the Private Security Regulatory Authority should examine the workers' concerns and establish whether the company's remuneration practices comply with the applicable wage regulations.
If Radar employees have deductions appearing on their payslips but corresponding contributions are missing from their NSSF statements, the Fund should reconcile the company's payroll records against actual remittances and identify any outstanding months. Workers should not have to discover years later that money deducted from their earnings was never credited to their retirement accounts.