A parent who says she was violently assaulted while collecting transfer documents for her child at Thika Bellhouse Academy is now appealing for justice, claiming that more than a year later, the criminal case has stalled and she now finds herself facing assault allegations over the same incident.
The complainant, who requested anonymity, says the ordeal began after she repeatedly complained about the conduct of the school's secretary, Viscar Moreen Mwaura, whom she accuses of verbally abusing, punishing and intimidating pupils, including her nine-year-old child.
According to the parent, she raised the matter with the school's management several times but says no action was taken. Instead, she claims her child became the target of further intimidation after the complaints were made.
Feeling that the situation had become unbearable, she decided to transfer her child from the school.
She says that on May 2, 2025, she visited the school to collect transfer documents. The school manager reportedly issued her with a leaving certificate but informed her that the transfer details linked to the learner's UPI number would be sent later because the school's system was unavailable during the holiday period.
According to her, shortly after leaving the school, she received a phone call from the school secretary questioning why she had allegedly blamed her for transferring the child. She says she ended the call and continued with her day.
Later that afternoon, she returned to the school after the promised documents had not been sent.
It is there, she says, that the situation escalated dramatically.
The complainant alleges that the secretary confronted her, began insulting her and, during the confrontation, picked up a metallic chair in an attempt to strike her. She says she managed to block the chair before the situation became even more violent.
She further claims that despite the school manager and another teacher arriving at the scene, no effort was made to stop the confrontation.
Instead, she says, the secretary continued insulting her and her young children before throwing a heavy metallic paper punch.
The complainant says she instinctively shielded her children, but the paper punch struck her on the face, fracturing her nasal ridge and causing severe bleeding.
She says police officers from Makongeni Police Station responded to the scene, documented the incident and recovered the paper punch as an exhibit.
According to documents seen by Nyakundi Report, the incident was recorded at Makongeni Police Station under OB No. 80/02/05/2025, after which a P3 form was issued and completed.
The complainant says she was admitted to hospital, underwent treatment and later required surgery because of the injuries she sustained.
She also claims the school never contacted her to inquire about her condition or offer any support after the incident.
Following investigations, Viscar Moreen Mwaura was charged in Criminal Case No. MCCR/E1150/2025.
However, the complainant says the case has repeatedly failed to proceed to hearing despite being mentioned in court on several occasions.
What has left her even more distressed, she says, is learning that she too may now face assault charges over the same incident.
According to a formal complaint she has written to various authorities, she believes the move is intended to frustrate the case against the secretary and portray her as the aggressor despite initially reporting the assault to police.
She further claims that the defence has now produced witness statements and medical documents that contradict what happened on the day of the incident.
The complainant maintains that the secretary had no visible injuries when police arrived and continued reporting to work immediately after the incident.
She says she remains hopeful that the court process will eventually establish the truth but admits that the prolonged delays have left her emotionally exhausted.
"I only wanted to protect my child from bullying," she says. "Now I feel like I am the one fighting for justice while being treated like the accused."