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Another China Square Karen Employee Speaks Out, Alleges Culture of Fear and Arbitrary Dismissals
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Nyakundi Report

Newsroom · 2h

Fresh allegations have emerged from an employee working at China Square Karen, adding to growing concerns over the treatment of workers at the retail chain.

The latest whistleblower says the concerns previously raised by other employees reflect what many workers experience daily, describing a workplace where staff allegedly work under constant pressure and fear of losing their jobs.

The allegations, come amid increasing scrutiny of labour practices within the company.

According to the employee, management frequently reminds workers that they are easily replaceable, allegedly telling them there are many other people ready to take their positions if they fail to comply with instructions.

The whistleblower says this has created an environment where employees are afraid to raise concerns about their working conditions or question management decisions.

The complainant further claims the issues go beyond previously reported concerns about maternity leave.

According to the employee, workers who fall ill while on duty or are forced to miss work because of genuine medical reasons risk losing their jobs.

The whistleblower alleges that some employees are later informed they have become "redundant" without any clear explanation or formal redundancy process.

If true, the allegations would raise questions about compliance with Kenya's Employment Act, which sets out procedures governing redundancy, termination of employment and the rights of employees.

The complainant also claims employees who report workplace concerns to senior Chinese managers, or who are merely perceived to have direct access to them, allegedly become targets for dismissal.

According to the whistleblower, this has discouraged workers from reporting problems internally because they fear retaliation.

The employee says many workers have chosen to remain silent to protect their livelihoods, despite believing that some workplace practices are unfair.

The allegations now place responsibility on the leadership of China Square Kenya, including its management and human resources department, to explain the company's employment policies, disciplinary procedures and how employees can raise workplace grievances without fear of retaliation.

The matter may also warrant the attention of the State Department for Labour and Skills Development, whose labour officers are responsible for enforcing Kenya's employment laws, including protections against unfair termination and unlawful labour practices.

Below is the complaint received.

Hi Cyprian. Kindly hide my identity.

I'm reaching out to corroborate the concerns raised about China Square Karen. As a worker there, I can attest that the allegations are true.

The management has been threatening employees, implying that many others are eager to take their jobs if they don't comply with their demands.

This behaviour extends beyond maternity leave issues. If an employee falls ill while on duty and misses work, they're often deemed redundant without explanation.

Reporting these issues to the Chinese management, or even being perceived as having ties with them, can lead to being targeted for layoff.