This archive report was first published on 5 June 2020.
On June 5, 2020, NCBA Bank announced plans to close 14 branches countrywide following a merger between Commercial Bank of Africa (CBA) and NIC Banks.
The bank received approval from the Central Bank of Kenya (CBK) to proceed with the plans, which have already been rolled out with some branches shut down on April 1.
NCBA has advised its customers that it intends to merge operations into one branch per site while ceasing operations in the other effective July 4, 2020.
The bank plans to open 15 other branches countrywide in place of the closed branches in a bid to expand its footprint.
Affected employees will be redeployed to support staff in other branches within its networks.
The following branches will be shut down: Village Market Mall, Settlers Store branch in Nanyuki, Mbolu Malo road in Machakos, Harbour House in Mombasa, Thika Arcade branch, CPA Center (Thika Road), KMA Centre (Upper Hill), Hilton-Hotel, Watatu Developments (Diani), Galleria Mall, Zion Mall, Union Place (Meru), Airport center (Changamwe) and the Thika Road Mall (TRM) branch.
