This archive report was first published on 20 May 2020.
On May 19, 2020, a CemAir flight scheduled to take South Africans home from Nairobi was postponed for 24 hours, leaving about 20 passengers stranded.
According to Kevin Ellis, an angry passenger, this was the fourth delay in the CemAir flight that month. Ellis expressed frustration that CemAir had not been transparent about the reason for the delay, which he believed was related to obtaining approval to land the aircraft in Lubumbashi, Democratic Republic of Congo, on the way back to Johannesburg.
Ellis stated that CemAir must have known about the problem since early Tuesday morning but failed to inform the group of passengers, who had arrived at the airport and checked in for the flight before being informed of the postponement.
"And we were told we had to fend for ourselves and that they were not responsible for..." Ellis said, his words trailing off in frustration.
