This archive report was first published on 15 May 2020.
May 15, 2020 - In a bid to combat SIM card registration scams, Safaricom has introduced a new extra security feature that alerts customers via SMS whenever someone tries to register a line using their national identification card.
The new feature, which comes barely a month after the Communications Authority of Kenya sent out a warning, requires Safaricom to send a consent message to the customer using the number 707, asking them to either accept or cancel the registration.
This move is aimed at preventing fraudulent activities, such as smishing, where fraudsters send SMS texts purporting to originate from a reputable company with the purpose of tricking subscribers into revealing personal information.
