This archive report was first published on 12 May 2020.
Six Tips for Managing Remote Legal Teams ¶
With the COVID-19 pandemic, many law firms have shifted to a work-from-home system to comply with stay-at-home and shelter-in-place orders, published on May 12, 2020. Effective management of remote teams requires a different set of techniques and best practices.
Regular check-ins with team members can help maintain a collaborative culture. Consistent check-in days and times ensure everyone is aware of their importance and can plan accordingly.
Communicating with smaller groups or individuals is also crucial. Since remote communication often lacks nonverbal cues, assume good intentions and try to understand the root cause of any issues that arise.
When email or text threads become circular, consider picking up the phone or having a video chat to clarify the message. Utilize messaging apps like Slack for quick communications and ensure team members have access to necessary tools, such as laptops and work-from-home software.
Managers must be understanding of the challenges employees face while working from home, including caring for children or loved ones. Be clear about expectations while being realistic and sensitive to logistical struggles.
Instead of focusing on billable hours, concentrate on outcomes and project goals. Explain the purpose of a project to give employees motivation and a sense of value.
Studies have shown that remote work can increase productivity, but it also poses challenges to work-life balance and mental health. Encourage employees to set their own schedules and take breaks to maintain productivity and well-being.