This archive report was first published on 6 May 2020.
Emmanuel Ndubi, CEO of Razaki Holdings, is a man with a clear vision for his company. As he puts it, 'We believe Literature is to William Shakespeare, Economics is to John Maynard Keynes, Real estate management is to VPM & SC while Guarding services remain a preserve of County Sheriff and Security Services (CSSS LTD).' This philosophy guides the company's approach to property management and security services, where customer satisfaction is paramount.
With over 10 years of experience in the industry, Ndubi has encountered numerous challenges, including high operational costs, impatient clients, and con men posing as potential customers. However, he attributes the company's success to its commitment to honesty, professionalism, and excellence.
At Razaki Holdings, employees are encouraged to think strategically and continuously improve processes. The company's guiding principles, known as PPS – People, Purpose, Success, are deeply ingrained in the company culture. Ndubi believes that clients are the heartbeat of the country and that they inspire and motivate the company to improve and retain their relevance.
With 194 direct employees and 23 indirect employees working under Razaki Holdings, the company has established itself as a leader in the property management and security services industry. Ndubi's inspiration comes from people who refuse to give up, including his employees and customers. He credits his brother for teaching him the importance of perseverance, citing the example of Coca-Cola's early struggles.
As Ndubi puts it, 'We'll be forever indebted to them.' The company's commitment to customer satisfaction is evident in its tagline, 'It's Done Right, First Time.' With a strong focus on professionalism, honesty, and excellence, Razaki Holdings continues to set itself apart from competitors.
For those interested in learning more about Razaki Holdings, the company can be contacted through its website, www.razaki.co.ke, or by phone at 0722 283 120 or 0733 894 357.
