This archive report was first published on 6 May 2020.
On May 6, 2020, Co-op Bank invested heavily in E-commerce to ensure safe and quick payment transactions for its clients.
The bank's E-commerce solution has numerous benefits for merchants, including convenience for their customers, resulting in increased sales. With this system, customers can make payments at any time from anywhere in the world, and delivery is done accordingly.
The E-commerce solution boasts outstanding real-time processing speed, with average authorization response times typically below 2 seconds. This ensures quicker service delivery as payments reflect instantly.
Merchants and their customers enjoy a variety of card options, including international VISA credit and debit cards, pre-paid cards, and multiple currencies such as KES, USD, GBP, and Euro.
The E-commerce solution provides unparalleled processing scalability and security, avoiding the risks associated with using hard cash. Merchants and their customers also enjoy exceptional service reliability, backed by 24/7 operations support, with real-time assistance available in case of any issues.
Additionally, the E-commerce solution offers advanced fraud prevention solutions, ease of integration, and real-time reporting on payments and account statuses for trading partners.
With this solution, merchants can receive payments not only from Co-op Bank card holders but also from card holders of other banks.
