This archive report was first published on 15 January 2020.
On Wednesday, Interior Cabinet Secretary Dr. Fred Matiang'i directed County Commissioners to conduct impromptu checks at all government service centers, report on shortcomings in provision of immigration services, and take action on the issuance of ID cards, birth, and death certificates.
Speaking at the official opening of a high-level security forum in Mombasa, CS Matiang'i emphasized the government's commitment to improving service delivery, citing the frustrations citizens experience in government institutions when trying to acquire crucial documents.
He noted that the government is working to reduce the duration Kenyans have to wait to receive their birth certificates.
CS Matiang'i also lauded efforts by the immigration department, which has reduced the waiting time for new passports from seven to three days, following the opening of immigration offices across the counties.
He announced that the same-day service policy at the Birth and Deaths office is doing well, and complaints by Kenyans on delays have since reduced.
Additionally, the Cabinet Secretary announced that priority in the security sector this year is the war against terrorism, citing the resurgence of Al-Shabaab and other criminal groups due to weaknesses in Somalia's governance structures and collaboration with local communities.
He directed the Inspector General of Police to take inventory of all national police service assets and gazette all police stations and police posts by 2nd April this year to match resources to areas of need and avoid wastage.
