This archive report was first published on 23 December 2019.
As the festive season approaches, many Kenyans face the challenge of long-distance travel, often characterized by unpredictable matatu behavior and high costs.
However, a quiet revolution is taking place in Kenya's transportation industry, with the emergence of carpooling apps that aim to make travel more convenient and affordable.
Twende Carpooling: A Game-Changer ¶
Twende Carpooling, founded by Kiptoo Magutt and Winnie Biwott, is a mobile app that connects drivers with empty seats to passengers traveling in the same direction.
By allowing drivers to offer lifts to passengers at a fee, Twende aims to decongest roads and provide a more comfortable travel experience.
According to Biwott, the company's COO, Twende's approach is designed to encourage people to share rides and reduce the burden on the transportation system.
During peak season travel times, such as Christmas or Easter, Twende provides travelers with the option of choosing between a matatu or a private car.
Biwott emphasizes that the idea behind Twende was born out of necessity, with the cofounders experiencing firsthand the challenges of traveling to rural areas during rush hours.
Safe and Affordable Travel ¶
Twende prioritizes safety, allowing riders to choose their travel companions based on verifiable profiles and using real-time location tracking to monitor trips.
The company also offers support lines daily from 9am to 5pm to address any queries or concerns.
With its tagline 'Carpooling made fun,' Twende aims to make the experience of both drivers and passengers exciting and enjoyable.
By targeting the chaotic matatu industry, Twende seeks to provide a more affordable and comfortable travel option for Kenyans, especially during peak seasons.
