This archive report was first published on 20 December 2019.
Christmas is a time for celebration and relaxation, but it can also be a challenging time for banking services. In Kenya, most banks are closed on December 24 and 25, leaving many people without access to their money.
However, Co-op Bank has made it possible for customers to access their banking services during this period. With a network of over 8,500 banking agents, Co-op Bank is ensuring that customers can continue to deposit, withdraw, and transfer money, as well as pay utility bills.
Co-op Kwa Jirani agents are located in various towns and villages across the country, making it easy for customers to find a nearby agent. Some of the services available at these agents include deposit and withdrawal of cash, payment of utility bills, and KRA services.
Customers can also use their mobile phones to access their banking services by dialing 667# or using the Co-op Bank app. Additionally, customers can use their Co-op Bank Visa Cards to shop without incurring additional charges.
Co-op Bank's network of agents and mobile banking services make it possible for customers to access their banking services during the Christmas holidays, ensuring that they can continue to manage their finances without any disruptions.