This archive report was first published on 4 December 2019.
Meet VibPop: Your One-Stop Beauty Destination ¶
Launched in 2019, VibPop is an innovative e-commerce platform that brings the world of beauty to your fingertips. Founded by Josephine Achieng', Scholastica Shimechero, and Benter Gondi, VibPop is dedicated to providing high-quality beauty products to Kenyans.
What sets VibPop apart from other e-commerce platforms is its commitment to quality control. Unlike many online stores that rely on drop-shipping, VibPop ships products directly from the USA, ensuring that customers receive only the best.
According to Josephine, one of the founders, 'VibPop is an e-commerce platform that is in control of the quality of products that it delivers to its clients.' This focus on quality is reflected in the platform's unique business model, which prioritizes customer satisfaction above all else.
So, what inspired the founders to create VibPop? Josephine reveals that the idea was born out of a personal experience. 'The idea vibPop came to one of the directors after she visited Germany. She had a friend do her make-up from a beauty shop at the airport. The experience was fabulous, seamless and interestingly very comfortable.'
The founders' collaborative process is a key factor in VibPop's success. Despite living in different parts of the world, they work together seamlessly to bring their vision to life. 'We all live in different places with different abilities and talents,' says Josephine. 'However, we came together and put in the work which makes VibPop what it is.'
When it comes to the website's aesthetic, the founders prioritized femininity, functionality, and user-friendliness. 'When we were thinking about the website, femininity was a big factor; but we also wanted to make the website functional, practical and user-friendly,' says Josephine.
One of the most interesting challenges the founders faced was integrating 'Lipa na Mpesa' into the platform. 'There was a lot of back and forth with Safaricom because they needed to be 100% sure we were not fraudsters,' reveals Josephine.
Today, VibPop is a go-to destination for beauty enthusiasts in Kenya. With its commitment to quality, customer satisfaction, and innovative business model, VibPop is revolutionizing the way Kenyans shop for beauty products.
