This archive report was first published on 2 December 2019.
Transforming the Recruitment Industry ¶
As of December 2, 2019, the recruitment industry has undergone significant changes over the past 20 years, with new technologies transforming the way employers recruit and manage talent.
From paper CVs to job boards, applicant tracking systems, and online assessments, the industry has evolved rapidly. While advancements in technology have offered solutions to challenges faced by employers a decade ago, the industry continues to evolve, and recruiters today face new challenges when hiring the best talent.
Studies show that a wrong hire, rushed recruitment, or the exit of a high-performing employee can cost an organisation three times the annual salary of that position on average. This is a significant expense, and recruiters must ensure that their companies attract the right talent and have succession plans for all levels.
Before the internet and social media took over, job listings were posted in newspapers, with limited reach. The recruiters in many instances had to settle for less qualified people to fill open roles. However, with the advancement of technology, the recruitment and selection process has allowed job seekers more options to find careers and enabled companies to streamline their hiring processes.
Thanks to technology, organisations now receive hundreds, sometimes thousands, of resumes daily through various platforms. This has created a need for high-quality digital HR experiences, which has disrupted the HR domain that has been relatively stable for decades.
It is in recognition of this reality that BrighterMonday introduced a new solution called 'BestMatch', designed to make the process of finding the best candidates more efficient for human resource professionals, business heads, and entrepreneurs looking to hire quality talent.
The tool uses a mix of HR experts and automated matching algorithms to sort and rank candidates that best match the criteria an employer is looking for in a role. This saves time for employers and ensures they can get access to the best matching candidates efficiently.
BrighterMonday also recently held a workshop with topflight HR professionals dubbed 'Talking Talent', where human resource management strategies that help organisations plan for the right hire, identify, develop, and retain top-performing talent and position teams for a smooth succession were examined.
An emerging trend that came up is that there are behavioural traits in an individual, beyond the technical skills or qualifications listed on a CV, that can help recruiters identify top performers and high potentials. A clear and strategic growth plan should be put in place to nurture, train, and position for succession.
The writer is the CEO of BrighterMonday Kenya.