This archive report was first published on 2 December 2019.
Published on December 2, 2019, a video shared on Twitter by activist Boniface Mwangi has sparked a heated debate about the state of JKIA's new terminal.
The video, which shows passengers being rained on while boarding their flights, has elicited reactions from online users, with many agreeing with Mwangi that the terminal was poorly designed.
"Whoever designed and those who built Jomo Kenyatta International Airport 'new wing' deserve to be prosecuted and jailed. They built Kenya a badly designed cowshed. Seven million passengers use this shame of an airport every year," Mwangi tweeted.
Many online users, including Machakos Governor Alfred Mutua, have expressed their disappointment with the terminal's design, with some calling for the contractor to be held accountable.
Kenya Airports Authority (KAA) has responded to the criticism, apologizing for the lack of shelters at the JKIA drop off zone and stating that they have projects in place to improve the passenger journey at the airport.
