This archive report was first published on 30 November 2019.
Reviving the Post Office Box for the Digital Age ¶
With the rise of digital communication and online shopping, the traditional post office box has become less relevant. However, a new service, MPost, is reviving the concept by offering virtual post office boxes that can be accessed through mobile phones.
According to a recent collaboration between the Postal Corporation of Kenya and Safaricom, MPost allows customers to receive mail and packages at no additional cost, with SMS notifications sent whenever there is mail to be collected. This service is particularly useful for online shoppers who need a physical address to receive their orders.
For individuals who have a physical post office box, MPost offers a more convenient and cost-effective alternative. The annual fee for MPost is Kshs 300, compared to the Kshs 2,000 or more charged for a physical post office box. This makes MPost an attractive option for those who want to avoid the risks associated with relying on a physical post office box, such as mail getting lost or delayed.
With MPost, users can track the location of their mail and receive SMS notifications, making it easier to manage their mail and packages. This service is particularly useful for individuals who are always on the move and need a reliable way to receive their mail and packages.
As the digital age continues to evolve, services like MPost are helping to revive the concept of the post office box, making it more convenient and accessible for people to manage their mail and packages.
