This archive report was first published on 25 November 2019.
On November 25, 2019, the Transport for London regulator made the decision to revoke Uber's license to operate in the city, citing security and safety concerns.
The regulator found that Uber's drivers were uploading their photos to other registered drivers' accounts, allowing different drivers to pick up passengers instead of the one advertised.
Uber has stated that it will appeal the decision, which may involve court action and could take time to resolve, affecting the approximately 45,000 Uber drivers in London.
The regulator had identified numerous breaches by Uber, including uninsured journeys, which led to a loss of confidence in the company's ability to ensure passenger safety.
Uber's frequent failures and breaches have raised concerns about the company's fitness to operate in London's transportation sector.
