This archive report was first published on 17 November 2019.
On November 16, 2019, a traveler at Jomo Kenyatta International Airport (JKIA) noticed a peculiar warning on the flight information display system (FIDS) - a message indicating that the system was using counterfeit Microsoft software.
A screenshot of the message was shared online, prompting a response from the Kenya Airports Authority (KAA). In a tweet, KAA acknowledged the issue and stated that it had been resolved.
"Thank you for bringing this to our attention. The issue has been resolved," KAA tweeted back.
However, the incident sparked a heated debate on social media, with many Kenyans expressing their disappointment and frustration with the authority's actions. Some users called for the authority to take responsibility for the issue and to ensure that they were using legitimate software.
Others questioned the procurement process of the software, suggesting that it may have been purchased at a high cost. The incident has raised questions about the authority's management and oversight of its technology systems.
As the debate continues, it remains to be seen how the Kenya Airports Authority will address the issue and ensure that its technology systems are secure and legitimate.
