This archive report was first published on 29 October 2019.
Martha Karua, leader of Narc-Kenya, has accused British Airways of discrimination after her bag was taken at the boarding gate during a recent trip from the UK to Nairobi.
According to Karua, the incident occurred on October 26th, 2019, after an airline officer checked in her bag, citing it was too large to fit in the cabin.
"My journey started at Edinburgh Airport where I checked in one bag through to Nairobi and remained with a carry bag," Karua said in a complaint to British Airways.
However, upon landing at Jomo Kenyatta International Airport (JKIA), Karua could not find her bag, which contained her toiletries and documents for a meeting in Addis Ababa, Ethiopia the next day.
"I had previously traveled with the said bag as hand luggage from Nairobi to Edinburgh in 2017 without any problems," Karua noted.
She further claimed that she was discriminated against since other passengers with bags of similar size were allowed to board with them.
"The taking of my bag at the boarding gate by your staff was not only unjustified but also discriminatory and high-handed," Karua stated in her complaint.
British Airways has not responded to Karua's complaint.
