This archive report was first published on 25 October 2019.
Published on October 25, 2019, a tech firm in Kenya has disrupted the car insurance industry with mobile-based services that are changing the way people buy and manage their insurance policies.
The firm, Griffin Insurance Company, has developed an online car insurance app that allows clients to log onto a platform to apply, pay, and get cover from anywhere and at any time.
According to Griffin marketing manager Ummulkher Mohamed, the app eliminates the need for brokers and salespeople who have been blamed for taking payments but not submitting them to insurers, exposing clients to risk.
“There is no need to call or drive to your insurance company and wait in line. From your app, you can do everything and so much more, including buying a policy, filing claims, finding a repair shop and requesting an ambulance. Everything is a click away,” said Ms Mohamed.
The app offers two types of cover — comprehensive and the mandatory third party only insurance — and allows clients to pick and adjust their period of insurance by choosing short-term or annual cover, depending on their needs.
Motorists will be able to downgrade their cover to only specific active benefits, excluding holiday and when a car is parked at home, and pay less for premiums with flexible cover tailored for their needs.
