This archive report was first published on 23 October 2019.
On Tuesday, October 22, 2019, at 10pm, a major network outage occurred on the SEACOM Subsea Cable system affecting Kenya and South Africa.
SEACOM, a company behind the broadband submarine cable system along the coast, announced that services between Mombasa and Zafarana have been affected.
According to SEACOM, all linear transmission traffic on the East Coast of Africa, to and from Europe, are impacted.
MyBroadband, a South African IT news website, reported that investigations are underway to determine the cause of the outage and the estimated time to repair.
SEACOM assured customers with IP or other managed network services terminating between Dar es Salaam and South Africa that they will remain unaffected but may experience a slight increase in latency as traffic is routed over its West Coast transmission links.
Zuku, a company that relies on SEACOM for its data services, released a statement acknowledging the outage and apologizing for the inconvenience.
SEACOM laid its fibre-optic international telecommunications cable link in April 2009, a project that invested the fibre optic cable linking east and southern Africa to Europe and Asia.
