This archive report was first published on 19 October 2019.
On October 9, 2019, the Ghanaian Ministry of Communication issued a directive to all telecom operators in the country to stop the expiry of voice and data bundles purchased by consumers.
According to the directive, all unused data and voice bundles purchased by subscribers that have not been used must not expire and must be rolled over with the next recharge.
Currently, AirtelTigo is the only network operator in Ghana that offers data bundles that do not expire.
Consumers will be hoping that the leading network operators, including MTN, will adhere to the directive and stop expiring data and voice bundles. MTN is the largest mobile operator in Ghana, occupying almost half of the market with 46.8 per cent market share.
The ministry also directed all telcos in Ghana to stop the instant deduction of the Communications Service Tax (CST).
