This archive report was first published on 17 October 2019.
As of October 14, 2019, the National Transport and Safety Authority (NTSA) in Nairobi was in possession of more than 4,000 smart driver's licenses that had not been collected by their owners.
According to a tweet from NTSA, the authority had installed a high-capacity printer to clear a backlog of licenses that had not been printed on time due to a previous issue with the printer.
NTSA Director General Francis Meja explained that the issue had been resolved, but the authority was now facing a new challenge: many applicants were not responding to calls to collect their licenses.
Meja stated that NTSA plans to issue a notice with a deadline for all motorists to acquire the smart driver's license, which was rolled out last year to improve order on Kenyan roads.
The new licenses feature an electronic chip that captures a driver's data, including their Kenya Revenue Authority PIN, ID number, and blood group, and cost Sh3,000 for a three-year period, up from the current Sh1,500.
