This archive report was first published on 17 October 2019.
Published on October 17, 2019, Airtel Kenya subscribers can breathe a sigh of relief as the network has resolved a major outage that disrupted their services for the better part of Wednesday.
On Wednesday morning, subscribers who tried to access voice, data, and SMS services were met with a technical hitch, leaving them unable to use the network.
However, the company confirmed the disruption and assured subscribers that it was working on restoring voice and message services.
Fortunately, the technical hitch was resolved by Thursday, and services were restored.
"We are pleased to inform you that the network issue has been resolved and services restored. Thank you for your patience," the company said in a statement.
