This archive report was first published on 15 October 2019.
Kenya Airways has faced yet another scandal after Zari Hassan, Diamond's ex-wife, accused the airline of stealing her valuables worth millions of dollars.
According to Zari, she had gifted perfumes from her rich Dubai acquaintances and a million-dollar designer suit in her luggage, which went missing while she was traveling to Entebbe, Uganda, on Kenya Airways.
She alleged that this was not the first time she had lost items while flying with the airline, but the last incident was particularly personal and disturbing.
Not only did she lose her valuables, but she also claimed that Kenya Airways charged exorbitantly for their services, only to deliver poor performance, including delayed flights and zero customer communication.
Her expose sparked an online debate, with many unsatisfied clients sharing their own horrific experiences with the airline, including cases of blatant theft.
Kenya Airways has faced financial struggles in the past, including making huge losses and laying off thousands of workers.
