This archive report was first published on 13 October 2019.
On October 13, 2019, a power outage left millions of Californians in the dark, with PG&E's website unavailable and communication with local officials severely disrupted.
As the utility struggled to regain control, it became clear that the blackout had been poorly managed, with inadequate communication and a lack of preparedness.
‘This did not go well,’ a source familiar with the situation said, highlighting the severity of the crisis.