This archive report was first published on 25 September 2019.
Published on September 25, 2019, Safaricom has reasserted itself as the supreme operator in Kenya, outpacing arch-rival Airtel in growing its customer base between April and June this year.
According to the Communications Authority (CA) quarterly statistical bulletin on gross customer subscriptions, Safaricom has ended its bleeding of market share to rival Airtel in recent months.
The telco now commands a greater 63.5 percent share of the market, having registered new customer additions to hit 33.1 million subscriptions from 31.8 million subscribers in March.
Airtel, on the other hand, has seen its first regression in the growth of its customer base in as many months, shedding off 479,419 subscribers in the three months to June.
Meanwhile, Safaricom's co-rival Telkom kept up its unpredictable stance on customer growth, with new subscriptions peaking at 4.5 percent in the quarter to hit 4.2 million subscribers in the period.
Despite registering a mixed performance in the growth of their differentiated consumer bases, Airtel and Telkom still hold the potential to stage an upset on the leading telecoms operator.
