This archive report was first published on 22 September 2019.
On June 7, 2019, Nairobi County ended its five-year partnership with JamboPay, a digital payment platform that had been collecting revenue on behalf of the county since April 7, 2014.
According to data from City Hall's revenue department, the county government collected Sh502 million in June, followed by Sh587 million in July and Sh450 million in August, totaling Sh1.539 billion in the three months.
For comparison, in the same period last year, City Hall collected Sh720 million in June, Sh600 million in July, and Sh555 million in August, totaling Sh1.875 billion.
The county introduced a new e-payment system in June as part of the Internal Revenue Management System (IRMS), which requires motorists to pay using the USSD code 235#.
When contacted for comment, Nairobi County Finance executive Charles Kerich attributed the reduced revenue collection to challenges arising from the introduction of the new online payments system.
Mr. Kerich stated that the county government was holding discussions with National Bank on how to address the challenges in revenue collection, with integration of the system being the main issue.
“The new system required a lot of modification and we are still discussing with National Bank on how to address the challenges we face. We are also looking at how they can enhance their capacity,” said Mr. Kerich.
