This archive report was first published on 1 September 2019.
Safaricom has made significant strides in expanding its home fibre network, with the number of customers more than doubling to 297,885 households as of 2019.
According to the company's latest annual report, Safaricom laid out an additional 1,000 kilometres of fibre in the period, bringing the total fibre length to 6,700 kilometres that passed by 297,885 homes, up from 141,700 the previous period.
The network expansion also saw Safaricom increase its fibre coverage to reach 2,400 businesses, with tiered pricing starting at Sh3,900 for a 5 megabits per second (Mbps) speed bundle and Sh5,000 entry price for small and medium enterprises.
“Part of our growth came with challenges including lower speeds due to large downloads and introduction of excise duty tax which necessitated a change in our pricing. We had infrastructure upgrades done in September and October of 2018 to provide additional capacity and address the challenges our home customers experienced,” said Safaricom in the report.
Published on Sunday, September 1, 2019 21:30 by Annie Njannya.
