Telkom Kenya Overhauls Prepaid Voice Offers for Mobile Customers

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Nyakundi Report

Newsroom 1 min read

Telkom Kenya has revamped its voice offers for mobile prepaid customers. The revamped voice bundle, Sema Yote, offers customers 100 free minutes of talk time per day at a cost of Sh. 10, valid for 24 hours.

Customers who pay Sh. 150 will receive 100 free minutes of talk time per day for a period of 30 days. This change aims to provide more value to customers, who continue to rely on voice services for their day-to-day communication needs, according to Telkom's Director for Marketing, Eric Achola.

Additionally, the terms of Telkom's Mambo offer have been modified, shifting the number of free voice minutes from daily to monthly. Customers who pay Sh. 99 and Sh. 199 per month will now receive 100 and 200 free call time minutes per month, respectively.

Subscribers can sign up for the Sema Yote offer via USSD 544#, or via the My Telkom App and My Account portal. The offers are part of Telkom's customer delight initiatives, including Madaraka Life, launched this year.

Key Details of the Offers:

  • Subscription fees: Sh. 10 (24 hours), Sh. 150 (30 days)
  • Free Telkom to Telkom free minutes: 100 minutes (daily), 100 minutes (monthly)
  • Free minutes to other networks: Sh. 2+ Tax

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