This archive report was first published on 3 November 2021.
As the world continues to grapple with the effects of the pandemic, the logistics and transportation industry has emerged as a crucial player in the global economy.
With the rise of e-commerce and online shopping, businesses are increasingly relying on logistics companies to move goods and products across borders.
Boniface Angego, CEO of TAG Limited, a leading transport and logistics company in East Africa, shares his insights on what it takes to run a successful logistics business, expanding operations, and navigating the challenges of the pandemic.
Founded in Nairobi, TAG Limited offers transportation and logistics services across the country and East Africa, with a focus on Uganda and Rwanda.
According to Angego, running a logistics company requires a dedicated team, hard work, and planning to execute a good job. It also demands sacrifice, especially when moving across borders, due to factors like bad roads, breakdowns, and security issues.
Despite these challenges, Angego is optimistic about the future of the industry, citing the growth of industrial assets in Africa as a source of attraction for investors.
He plans to scale up TAG Limited's operations in other countries, starting with Uganda due to its proximity, lower fuel charges, and agricultural prowess.
With the pandemic forcing businesses to move online, logistics and warehousing firms have emerged as key players in the industry.
For TAG Limited, the pandemic has been a game-changer, with increased online engagement and business opportunities, but also higher operation costs due to permits and Covid-19-related tests.
The current global supply chain crisis has slowed down TAG Limited's operations, particularly to Uganda, due to container shortages and Mombasa Port congestion.
As a young CEO, Angego attributes his success to the pandemic, which forced him to venture into the logistics and transportation industry.
He highlights key wins for TAG Limited, including working with reputable firms like the Chandaria business empire, and challenges like making the company attractive to millennials.
Angego emphasizes the importance of hiring team players and people with passion for customer service to make the company more attractive to young professionals.
He also stresses the critical role of money movement in the supply chain, particularly for Small and Medium Enterprises (SMEs) like TAG Limited.
With the rise of remote tracking and monitoring, Angego notes the importance of technology in the logistics industry, enabling fleet managers to track vehicles online and receive reports from the comfort of their desks.
