This archive report was first published on 29 September 2021.
Published on September 29, 2021, Kenya Medical Supplies Authority (KEMSA) has assured county governments of prompt services.
Speaking at an event to mark the dispatch of a Ksh64 million order placed last week by the Kitui County Government, KEMSA Acting CEO Mr Edward Njoroge reiterated that the authority is banking on its superior supply chain management experience and infrastructure to boost operating efficiency.
The authority has adopted a decentralised distribution channels model, with a Premier dedicated customer service team handling orders from devolved units to guarantee swift turnaround times.
At the flag-off of 17 trucks headed to the county, flanked by Kitui County Government Governor Charity Ngilu, Njoroge discounted claims that KEMSA lacks the capacity to supply drugs and products that the devolved units need.
"All County Governments from Nairobi to the ones in far-flung areas can rest assured that KEMSA has the necessary capacity to service all procedurally placed orders for delivery within seven days or less," Njoroge said.
The order placed by Kitui County Government features pharmaceuticals, non-pharmaceuticals, laboratory, and renal consumables to be distributed to more than 298 health facilities.
As part of KEMSA's transformation strategy, the authority has established and sufficiently resourced its four decentralised distribution centres located in Kisumu, Mombasa, Meru, and Nairobi.
Kitui Governor Charity Ngilu described KEMSA services and solutions as cost-efficient and professional, appreciating the support extended by KEMSA in ensuring that Kitui County Government continues to enjoy cost-efficient and professional services.
