This archive report was first published on 26 August 2021.
On August 26, 2021, NCBA Bank and Safaricom launched a campaign to support M-Shwari customers, dubbed 'Pamoja na M-Shwari.'
The three-month campaign aims to help customers rebuild their finances as the country recovers from the COVID-19 pandemic. Two key offers are available: customers who save on M-Shwari can access up to 6% interest on their lock savings account, and those who have previously delayed repaying borrowed amounts will have their limits reinstated and their CRB status updated.
According to John Gachora, NCBA Group Managing Director, 'As NCBA, our brand promise is to inspire greatness. We understand that our customers are going through a difficult time, and we need to offer them the support to recover from the effects of the pandemic and to achieve their life goals.'
Peter Ndegwa, Safaricom Chief Executive Officer, noted that the partnership with NCBA is part of their initiative to empower customers to achieve Financial Health. 'Our goal is to provide our customers with solutions to grow and manage their wealth and to be more financially resilient.'
M-Shwari, launched over 9 years ago, has empowered millions of customers in Kenya with access to affordable credit.
