This archive report was first published on 28 June 2021.
Are you tired of dealing with a non-functional touchpad on your Windows 10 laptop? The touchpad is a convenient way to interact with your computer, but when it stops working, it can be frustrating. Fortunately, there are several ways to fix the issue.
Published on June 28, 2021, by TechMoran, the original article provides a step-by-step guide to resolving touchpad scroll issues on Windows 10.
Enable/Re-enable Touchpad ¶
One of the simplest ways to fix the issue is to enable or re-enable the touchpad. Most keyboards, whether external or built-in, provide a keyboard shortcut for quickly disabling the touchpad. This feature comes in handy when you wish to avoid inadvertent taps.
To access the touchpad settings, press the Windows key+I and look for Touchpad settings. Check to see if the touchpad is turned on. If it is, you can disable and then re-enable it to kickstart or revive the feature.
Disconnect Input Device ¶
It could be the consequence of a conflict with another USB-connected input device, such as a mouse or keyboard. If any such devices are connected, disconnect them and check if the touchpad scroll on your Windows computer works.
Update/Reinstall Drivers ¶
Drivers are software components that enable your computer's hardware to interface with external hardware devices such as your graphics card, mouse, and keyboard. The touchpad is a physical hardware device that requires drivers to interface with the motherboard and send input data.
To update or reinstall drivers, follow these steps:
- Use Windows Search (Windows key+S) to find and access the Device Manager.
- Find the driver for your touchpad under Mice and other pointing devices. Select Update Driver from the context menu by right-clicking on it.
- Take other troubleshooting actions under the Drivers tab, such as Roll Back Driver to a previous version if you think the new version is problematic, Update Driver (as we saw above), and Uninstall Device.
Reset Touchpad ¶
Resetting the touchpad will restore it to its default settings, which may resolve the issue. To reset the touchpad, follow these steps:
- Scroll to the bottom of the page in Windows Settings (Windows key+I) > Devices > Touchpad. The Reset button can be found there. Select it by clicking on it.
- On the same screen where you find the reset option, you can modify the touchpad.
Change Mouse Pointer ¶
Changing the mouse pointer may also resolve the issue. To change the mouse pointer, follow these steps:
- Return to Windows Settings and select Devices > Mouse > Additional mouse options.
- Change the mouse pointer by going to Control Panel > Hardware and Sound > Devices and Printers > Mouse and selecting Scheme from the Pointers tab in the pop-up.
