This archive report was first published on 24 June 2021.
AAR Insurance Kenya has taken a significant step towards digital transformation by investing Ksh20 million to become a full digital insurer. The company has partnered with Amazon Web Services (AWS) to migrate its operations to the cloud, enabling it to provide enhanced and robust security features to support its business data infrastructure.
According to Mr. Shigoli, AAR Insurance Kenya's CEO, the AWS Cloud service offers a pay-as-you-go model, eliminating the need for expensive hardware infrastructure on premise. This move is expected to reduce costs and increase efficiency for the company.
On his part, Safaricom CEO Peter Ndegwa says the AWS Cloud infrastructure offers businesses, including insurance firms, a highly scalable and secure experience to grow and support digital channels. He noted that an increasingly digital consumer ecosystem requires robust technology infrastructure to support web applications and other critical tools underpinning a superior customer experience.
“Cloud is the new normal and most businesses today have either already moved their operations into the cloud or are in the process of migrating,” explained Mr. Ndegwa.
AAR Insurance Kenya has already rolled out a number of digital platforms through which clients can enroll and pay for medical, travel, and personal accident insurance, manage and track treatment expenses, and interact real-time with the company through WhatsApp.
Published on June 24, 2021.
