This archive report was first published on 21 June 2021.
As of June 21, 2021, Telkom's T-kash has become a payment option on the eCitizen platform, enabling users to pay for various government services.
One such service is obtaining a Police Clearance Certificate, a process that can now be completed using T-kash.
To obtain a Police Clearance Certificate and pay with T-kash, follow these steps:
- Log in to the eCitizen Portal at https://accounts.ecitizen.go.ke.
- Find the Directorate of Criminal Investigations portal and click on Get Service.
- Log in to the portal and click on Police Clearance Certificate.
- Select the owner – either yourself or your child under 18 years of age.
- Confirm the details of obtaining the certificate and check the payment details. The total amount is KES 1050.
- Select the locations where your fingerprints will be obtained, including the location and exact Huduma centre.
- Choose to pay with T-Kash by Telkom.
- Here, you can either pay via USSD or via SIM Toolkit. The USSD code to use is 160#.
- Once paid, hit complete and schedule a day when you'll go to the Huduma Centre to have your details picked. You will then go pick up the certificate.
